Documentation Index
Fetch the complete documentation index at: https://docs.streamnative.io/llms.txt
Use this file to discover all available pages before exploring further.
Overview
StreamNative Cloud performs regular maintenance on your Pulsar clusters and cloud environments to ensure their stability, security, and performance. The Maintenance Notification feature gives you a first-class view of planned and ongoing maintenance directly in the StreamNative Cloud Console. You can review what is changing, when it is scheduled, and — depending on your support plan — take action before the maintenance begins.Maintenance notifications
Please note that completed maintenance notices remain visible for the 90-day retention period
- Change summary — a description of what StreamNative is changing, such as the Pulsar version being upgraded or the configuration being applied.
- Target resource — the cluster or cloud environment affected by the maintenance.
- Scheduled window — the planned start and end time for the maintenance.
- StreamNative owner — the StreamNative team member responsible for the change.
- Decision deadline — the time by which you need to respond if the notice requires your action.
Email notifications
StreamNative sends email notifications at key points in the maintenance lifecycle:| When it is sent | |
|---|---|
| Initial notice | When a maintenance event requiring your attention is ready for review |
| Maintenance started | When the scheduled maintenance begins |
| Maintenance completed | When the maintenance finishes |
technical contact configured in your Organization Profile.
Please note that all future maintenance notifications will be sent by default to the technical contact. Make sure you have configured the correct technical contact email. If you want multiple people to receive the notifications, please create an email group and configure it here.
Maintenance Notification and Maintenance Window
StreamNative’s routine operational work — such as Pulsar version upgrades — follows the Maintenance Window you have configured for your cluster. For maintenance events that require your explicit approval, you will receive an email and the notice will show an Action Required status in the console. You can respond directly from the detail page:- Approve — confirm that StreamNative can proceed with the maintenance at the proposed time.
- Reject — decline the proposed maintenance. StreamNative will follow up to arrange a new time.
- Reschedule — submit your preferred time with an optional comment. StreamNative will review your request and confirm a new window.
Please note that only users enrolled in the Enterprise or Production support plan tier could configure the maintenance window and use the Approve, Reject, and Reschedule actions to schedule the maintenance for your cluster. You can contact StreamNative sales to upgrade your support plan tier.