StreamNative Cloud billing

StreamNative Cloud invoices are based on your consumption of resources within your cloud organization. Billing for each StreamNative Cloud component accumulates at hourly intervals. Resources that incur invoiced cost are the following: compute units (CUs), storage units (SUs), throughput (data produced and consumed), and data storage.

• compute units (CUs): One CU represents a unit of 2 CPUs and 8GB RAM.
• storage units (SUs): One SU represents a unit of 2 CPUs, 8GB RAM, and 125 MiBps write throughput.
• throughput (data produced): The total amount of data produced in a multi-AZ cluster. This is measured in total GBs per month.
• throughput (data consumed): The total amount of data consumed. This is measured in total GBs per month.
• data storage: The total amount of data stored in a Pulsar cluster. This is measured in GBs per hour per month.

Billing management

This section describes how you can view your invoices, change your payment method, and update your contact information.

Check invoices

To check your past monthly invoices, follow these steps.

1. In the upper-right corner of the StreamNative Cloud Console, click your Profile and select Billing & Payment. This takes you to the Stripe billing page.

   

2. In the Invoice History section, select the invoice icon next to the date you want to review.

   

3. On the invoice page, click View invoice details and a pop up displays the details for that invoice.

Change your payment method

To update your payment method, follow these steps.

1. In the upper-right corner of the StreamNative Cloud Console, click your Profile and select Billing & Payment.

2. In the Payment Method section, click Add payment method.

3. Enter your credit card information, make sure Use as default payment method is checked, and click Add. The payment method is added and is now the default.

4. (Optional) If you want to delete a previous payment method, click the X next to the payment method information and click Confirm. You can only delete a payment method if it is not the default method.

Change the billing email address

Credit card payment receipts or invoices are emailed to the address that was initially provided during sign up for StreamNative Cloud. To update the email address where the billing is sent, follow these steps.

1. In the upper-right corner of the StreamNative Cloud Console, click your Profile and select Billing & Payment.

2. In the Billing & Shipping Informations section, click Update information.

3. Update the email on the Billing Information page. You do not need to add a physical address or phone number.

4. Click Save.